# Tuesday, July 06, 2010

We absolutely LOVE it when clients take time to offer us feedback on their experiences at Michael's. Good or bad, we want to know what you think (of course we love the good, but if we can make your experience better in some way, please let us know). On the left side of Michael's website is a 'Share your experience' box that goes to our general manager. It's like having her direct phone extension.

We recently received a comment from one of our Over 40 Makeover winners, Digma, about her experience:
I started to go to Michael's Salon in 2007. I won a facial at a fundraiser from church. My first experience at Michael's was awesome. I love the massages a lot and like all the beauty products.

I was sooo excited when I won the 40+ make over. Jodi did an excellent job with me. Paula did the perfect job in my makeup. I really look like a model. My friends at work are really impressed.

I recommend all personnel from the salon. They are all good. I love you girls! Thanks,
Digma



      Jodi                                    Paula    

Thank YOU Digma for taking the time to send us a message! Check out Digma's before and after photos here - she was a great model. Another interesting fact, our makeovers - including Digma's - have already been featured on Modern Salon! After the success of our first Looking for Faces call for submissions, we will be doing another call for submissions soon! Keep an eye here on our blog for more details as they are available.

In the meantime, don't be shy and let us know how we are doing at Michael's!

7/6/2010 2:20 PM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Monday, June 07, 2010
We absolutely LOVE it when clients take time to offer us feedback on their experiences at Michael's. Good or bad, we want to know what you think (of course we love the good, but if we can make your experience better in some way, please let us know). On the left side of Michael's website is a 'Share your experience' box that goes to our general manager. It's like having her direct phone extension.

Here is a recent comment from an out-of-town visitor:
Not from Dayton, but was there this weekend and decided, on a whim, that I wanted a haircut...called in to make an appt and said that my only requirement was awesome bangs.  I was scheduled w/ Tasha and I can honestly say I don't think I've had a better haircut ever before.  My bangs were spot on and she was incredibly friendly and down to earth...seriously bummed that I live 2 hours away!! 
-Name withheld


Tasha

Great job Tasha! And thank you to our commenter for leaving us feedback! Have any of you readers been in the salon lately? How was your experience? Let us know - leave a comment here, or send us a message on our website, Michael's Facebook page, or Michael's on Twitter. We'd LOVE to hear from you.
6/7/2010 9:54 AM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Friday, May 28, 2010
We love it when our clients take the time to offer us feedback! Here is another comment that was submitted yesterday in the 'Share your experience' box on our website:
"I had a great experience. I cut 11 inches off to donate to locks of love. I was a little nervous but Myka did such a great job. I get compliments every day on my cut and color. Everything was great and I love my new do for summer!
-Kristyn


Myka

Thanks Kristyn for leaving feedback, we're so glad that Myka took such great care of you! And thanks for donating your hair to such a great cause. We work with both Locks of Love and Pink Heart Funds to donate hair to disadvantaged children and cancer patients.

In order to donate to either charity, please remember that your PONYTAIL must be at least ten inches long. Your hair might be ten inches, but when pulled back into a ponytail it gets shorter.

Has anyone else donated to Locks of Love, Pink Heart Funds or another charity? How was your experience? Did you like going from long to short? Please share in the comments below.
5/28/2010 10:56 AM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Wednesday, May 26, 2010
We love it when our clients take the time to offer us feedback! Here is a comment that was submitted yesterday in the 'Share your experience' box on our website:
I promised Laura I would give an update, so here it is. Laura gave me the Keratin treatment on Wednesday. She did an excellent job. I loved my hair walking out of the salon. I had to wait three days to wash it. Saturday was the big test. Would I be able to cut my styling time in half??

I am so excited to say that it only took me about ten minutes to style my hair and walk out the door the way I like it. I was absolutely amazed. On top of that, my hair stayed completely straight without any frizz or curl. I am so excited about this treatment, and will do it again next year, just in time for the humid weather to start. Thank you so much to Laura for doing such an amazing job. You rock!!!!!  :) :)

-Name withheld for privacy


Laura

Thank YOU for taking the time to leave us a comment! The Keratin Complex Smoothing Therapy is an amazing process that smooths hair to make it silky smooth, without frizz. Many designers at Michael's have received the process and absolutely LOVE it!

We love to hear how our professionals are doing, and have several places online where you can let us know:
First is the 'Share your experience' box located on the left of every page of michaelssalon.com. These messages go straight to our salon manager and are a direct route for your voice to be heard.
Also, please feel free to leave a comment here, on our blog
Or connect with Michael's Facebook page and Michael's Salon on Twitter
5/26/2010 10:26 AM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Wednesday, April 14, 2010
Today must be client feedback day - thank you all so much for sharing your experience with us! Here are two more comments that we received today:
"I went to Kellsey yesterday for a big change...a huge cut and highlights for my hair. Kellsey did a FANTASTIC job!! She has always done a great job and I wasn't disappointed with this big change! Thanks so much Kellsey!"
-Michelle


Kellsey
"Always have a great experience with Cherice and Alana.  They are so sweet and personable and do a perfect mani/pedi every time!"

Alana & Cherice

Thank you BOTH for taking the time to give us feedback! We love to hear how our professionals are doing, and have several places online where you can let us know:
  • First is the feedback box that Mary used - which is located on the left of every page of our website - www.michaelssalon.com
  • Also, please feel free to leave a comment here, on our blog 
  • We also have a Facebook page
  • And you can send us a message on Twitter @MichaelsSalon

4/14/2010 1:53 PM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:
I always get my hair cut styled and colored by Amanda, she is great and always listens and gives you exactly what you ask for. Always satisfied with Amanda.  Thanks Amanda!!


Amanda
Thank YOU for taking the time to leave us a comment. We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:
4/14/2010 8:39 AM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Tuesday, April 06, 2010
We love it when our clients take the time to offer us feedback! Here is another comment that was submitted yesterday in the 'Share your experience' box on our website:
My daughter is a freshman in high school and wanted bright red hair. I reluctantly agreed. I took her to Lisa for the new look. Not only did Lisa give my daughter the red she was looking for, she did it so beautifully that I like it too. She added some black to frame her face. The color looks great with her skin tone.

My daughter loves her new look and I love it too. Lisa gave us a win-win situation which is hard to do for a head-strong teen and her mother!
Thanks Lisa!


Lisa Homer
Master Designer and Color Specialist

Thank YOU for taking the time to send us a comment. As you can see in her picture, Lisa knows how to do red in a fun way! I'm so glad Lisa could help you and your daughter both be happy with her new look. And kudos to you for taking her to Michael's and not letting her buy a box from the store and do it herself!

We love to hear about our clients' experiences. There are several places online where you can let Michael's know how we're doing:
  • First is the feedback box on michaelssalon.com - which is located on the left of every page of our website
  • Also, please feel free to leave a comment here, on our blog 
  • We also have a Facebook page
  • And you can send us an @ message or direct message on Twitter
4/6/2010 8:37 AM Eastern Daylight Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Monday, January 25, 2010
Michael's Salon and Spa has been selected as a finalist for Active Dayton's Best Salon/Day Spa! We are honored to have been selected for the contest - and now we want to win it!

Could you please show your support for Michael's by clicking THIS LINK! and voting for us? We can't win without the support of our community - and we want to thank YOU for being a part of our community!

Voting is open today (Jan 25) around noon until Monday, Feb 1 around noon. Here are the contest rules.

Thanks!

1/25/2010 9:51 AM Eastern Standard Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Friday, January 22, 2010
We love it when our clients take the time to offer us feedback! Here is another comment that was left on Tuesday in the 'Share your experience' box on our website:
"Had a GREAT session this morning with Caribeth! This is my second appt. with her and I would recommend her to anyone! We're moving out of state next month and I dread having to find another stylist since Caribeth does such a wonderful job!"


Caribeth

Thanks again for taking the time to leave us feedback! Once again, here are some places online where you can let Michael's know how we're doing:
  • First is the feedback box on michaelssalon.com - which is located on the left of every page of our website
  • Also, please feel free to leave a comment here, on our blog
  • We also have a Facebook page
  • And you can send us an @ message or direct message on Twitter
1/22/2010 8:26 AM Eastern Standard Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Monday, January 18, 2010
Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:
"I love the new hair cut I got by one of your new designers, Emily. I needed a new look and she had great suggestions and did a great job. I have had so many compliments on my new 'do'. They ask, and I tell them... I got it at Michael's... from Emily!" -Jill
Emily is a new designer - so new, that we don't have a headshot of her yet :) She is one of our talented interns who is still in training. Let me clarify what I mean by "still in training." She has graduated from cosmetology school and has her cosmetology license. But when we hire new designers at Michael's, we have a comprehensive training program that lasts 1-2 years, depending on the individual designer's experience.

In this training program, we build upon the skills learned in cosmetology school by having each trainee complete internships with our master designers. In their internships, the master designers teach interns advance cut and color skills, as well as business tips - such as how to grow your clientele and how to treat clients.

Jill, thanks for taking the time to leave us feedback on your experience with Emily! We really appreciate client feedback, and we love to hear that our new designers are on the right track! We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:
  • First is the feedback box that Jill used - which is located on the left of every page of our website (www.michaelssalon.com)
  • Also, please feel free to leave a comment here, on our blog (www.michaelssalon.com/blog)
  • We also have a Facebook page (facebook.com/MichaelsSalon)
  • And you can send us an @ message or direct message on Twitter (@michaelssalon)


1/18/2010 11:08 AM Eastern Standard Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Wednesday, December 16, 2009
Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:
"Tari Huber is the greatest stylist! In the 15+ years I have known her, she is ALWAYS right on target and knows just what I want! For a truly up-to-date, professional style plus perfect coloring with "PIZAZZ" see Tari!!"

-Mary from Tipp City, Ohio

Tari Huber, Master Designer and Color Specialist

Thanks Mary for taking the time to leave us a comment. We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:
  • First is the feedback box that Mary used - which is located on the left of every page of our website (www.michaelssalon.com)
  • Also, please feel free to leave a comment here, on our blog (www.michaelssalon.com/blog)
  • We also have a Facebook page (facebook.com/MichaelsSalon)
  • And you can send us an @ message or direct message on Twitter (@michaelssalon)

12/16/2009 12:01 PM Eastern Standard Time  #    Disclaimer  |  Comments [0]  |  Trackback
# Thursday, November 12, 2009
Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here are two recent comments we received:
  • "I went to Myka for the first time on a friend's recommendation and am SO happy that I did. In one word, she is AMAZING! And I'll definitely be back to see her."
        -Anonymous
  • "I visited Michael's Salon for the first time yesterday. I have been "shopping" for a new salon and stylist. My appointment was with Brooke and I was thrilled with the experience. She was very personable and did an excellent job. I will definitely be back! Thank you!"  
        -Andrea

   
Myka                    Brooke

Ladies, we really appreciate you taking the time to leave us feedback. It helps us to grow as a team to know how our clients feel about their services. We want coming to Michael's to be an experience, not just another appointment in your busy schedule.

If you would like to let us know about your recent experience at Michael's Salon and Spa, we encourage you to leave a comment on our homepage or on this blog. We are also on Facebook and Twitter. If you have a picture of your new look from Michael's, post it on our Facebook page! And if you are on Twitter, follow @michaelssalon - we share lots of information about fashion, style, health and beauty - and of course the latest info from Michael's!
11/12/2009 1:41 PM Eastern Standard Time  #    Disclaimer  |  Comments [0]  |  Trackback