We absolutely LOVE it when clients take time to offer us feedback on their experiences at Michael's. Good or bad, we want to know what you think (of course we love the good, but if we can make your experience better in some way, please let us know). On the left side of Michael's website is a 'Share your experience' box that goes to our general manager. It's like having her direct phone extension.

We recently received a comment from one of our Over 40 Makeover winners, Digma, about her experience:

I started to go to Michael's Salon in 2007. I won a facial at a fundraiser from church. My first experience at Michael's was awesome. I love the massages a lot and like all the beauty products.

I was sooo excited when I won the 40+ make over. Jodi did an excellent job with me. Paula did the perfect job in my makeup. I really look like a model. My friends at work are really impressed.

I recommend all personnel from the salon. They are all good. I love you girls! Thanks,
Digma

Thank YOU Digma for taking the time to send us a message! Check out Digma's before and after photos here - she was a great model. Another interesting fact, our makeovers - including Digma's - have already been featured on Modern Salon! After the success of our first Looking for Faces call for submissions, we will be doing another call for submissions soon! Keep an eye here on our blog for more details as they are available.

In the meantime, don't be shy and let us know how we are doing at Michael's!

We absolutely LOVE it when clients take time to offer us feedback on their experiences at Michael's. Good or bad, we want to know what you think (of course we love the good, but if we can make your experience better in some way, please let us know). On the left side of Michael's website is a 'Share your experience' box that goes to our general manager. It's like having her direct phone extension.

Here is a recent comment from an out-of-town visitor:

Not from Dayton, but was there this weekend and decided, on a whim, that I wanted a haircut...called in to make an appt and said that my only requirement was awesome bangs.  I was scheduled w/ Tasha and I can honestly say I don't think I've had a better haircut ever before.  My bangs were spot on and she was incredibly friendly and down to earth...seriously bummed that I live 2 hours away!! 
-Name withheld

We love it when our clients take the time to offer us feedback! Here is another comment that was submitted yesterday in the 'Share your experience' box on our website:

"I had a great experience. I cut 11 inches off to donate to locks of love. I was a little nervous but Myka did such a great job. I get compliments every day on my cut and color. Everything was great and I love my new do for summer!
-Kristyn

We love it when our clients take the time to offer us feedback! Here is a comment that was submitted yesterday in the 'Share your experience' box on our website:

I promised Laura I would give an update, so here it is. Laura gave me the Keratin treatment on Wednesday. She did an excellent job. I loved my hair walking out of the salon. I had to wait three days to wash it. Saturday was the big test. Would I be able to cut my styling time in half??

I am so excited to say that it only took me about ten minutes to style my hair and walk out the door the way I like it. I was absolutely amazed. On top of that, my hair stayed completely straight without any frizz or curl. I am so excited about this treatment, and will do it again next year, just in time for the humid weather to start. Thank you so much to Laura for doing such an amazing job. You rock!!!!!  :) :)
-Name withheld for privacy

Today must be client feedback day - thank you all so much for sharing your experience with us! Here are two more comments that we received today:

"I went to Kellsey yesterday for a big change...a huge cut and highlights for my hair. Kellsey did a FANTASTIC job!! She has always done a great job and I wasn't disappointed with this big change! Thanks so much Kellsey!"
-Michelle

Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:

I always get my hair cut styled and colored by Amanda, she is great and always listens and gives you exactly what you ask for. Always satisfied with Amanda.  Thanks Amanda!!

Amanda

Thank YOU for taking the time to leave us a comment. We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:

• First is the feedback box that Mary used - which is located on the left of every page of our website - www.michaelssalon.com
• Also, please feel free to leave a comment here, on our blog (www.michaelssalon.com/blog)
• We also have a Facebook page: facebook.com/MichaelsSalon
• And you can send us an @ message or direct message on Twitter: twitter.com/michaelssalon
  

We love it when our clients take the time to offer us feedback! Here is another comment that was submitted yesterday in the 'Share your experience' box on our website:

My daughter is a freshman in high school and wanted bright red hair. I reluctantly agreed. I took her to Lisa for the new look. Not only did Lisa give my daughter the red she was looking for, she did it so beautifully that I like it too. She added some black to frame her face. The color looks great with her skin tone.

My daughter loves her new look and I love it too. Lisa gave us a win-win situation which is hard to do for a head-strong teen and her mother!
Thanks Lisa!

Designer Spotlight - Kristin “Matti” York

 Kristin “Matti” York graduated from Creative Images Cosmetology School in 2006. She couldn’t wait to start working at Michael’s Salon. Matti pursued a career at Michael’s because she wanted to continue learning after obtaining her cosmetology license and work for a salon where she saw a future.

She has always wanted to be a hairdresser and says she has never thought about doing anything else. One of her favorite services is specialized styles, so if course she enjoys working with wedding parties and loves prom season.  It goes without saying that Matt is definitely a people person. She goes above and beyond to make her clients happy.  

“A happy client is the best feeling in the world” says Matti. “I feel like I’ve accomplished something wonderful if I can make someone’s day a little better. I know when I get a new hairstyle; I look better and feel like I can conquer anything. I love that I can make my clients feel that way too.” And, Matti does just that. She makes her clients feel great and they absolutely love her.

In February, Matti was awarded the Michael’s Salon 2010 Rising Star Award. Her client base and service revenues grew over 100 % from the previous year.

Besides building a solid clientele, Matti believes that one of the most important things to be a successful hair designer is to be a great listener. She says “Listening to your client is important to accomplishing the look they are going for. If you can give them that, they will leave your chair looking great and feeling happy.”

www.michaelssalon.com

Yesterday Michael's Salon had the pleasure of spending the afternoon with Jenny and Emily, co-bloggers at Mommin' It Up for a spa day filled with relaxation as they prepared to head to Blissdom in Nashville. On their blog, Jenny and Emily write about fashion, family and fun stuff that I think all women can relate to.

Emily and Jenny both wrote wonderful reviews of their spa day, which we can't thank them enough for. Emily's review is here on momminitup, and Jenny is a style and beauty editor at Blissfully Domestic, where she posted her review.

We love it when our clients take the time to offer us feedback! Here is another comment that was left on Tuesday in the 'Share your experience' box on our website:

"Had a GREAT session this morning with Caribeth! This is my second appt. with her and I would recommend her to anyone! We're moving out of state next month and I dread having to find another stylist since Caribeth does such a wonderful job!"

Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:

"I love the new hair cut I got by one of your new designers, Emily. I needed a new look and she had great suggestions and did a great job. I have had so many compliments on my new 'do'. They ask, and I tell them... I got it at Michael's... from Emily!" -Jill

Emily is a new designer - so new, that we don't have a headshot of her yet :) She is one of our talented interns who is still in training. Let me clarify what I mean by "still in training." She has graduated from cosmetology school and has her cosmetology license. But when we hire new designers at Michael's, we have a comprehensive training program that lasts 1-2 years, depending on the individual designer's experience.

In this training program, we build upon the skills learned in cosmetology school by having each trainee complete internships with our master designers. In their internships, the master designers teach interns advance cut and color skills, as well as business tips - such as how to grow your clientele and how to treat clients.

Jill, thanks for taking the time to leave us feedback on your experience with Emily! We really appreciate client feedback, and we love to hear that our new designers are on the right track! We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:

• First is the feedback box that Jill used - which is located on the left of every page of our website (www.michaelssalon.com)
  
• Also, please feel free to leave a comment here, on our blog (www.michaelssalon.com/blog)
  
• We also have a Facebook page (facebook.com/MichaelsSalon)
  
• And you can send us an @ message or direct message on Twitter (@michaelssalon)
  

Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:

"Tari Huber is the greatest stylist! In the 15+ years I have known her, she is ALWAYS right on target and knows just what I want! For a truly up-to-date, professional style plus perfect coloring with "PIZAZZ" see Tari!!"

-Mary from Tipp City, Ohio

Tari Huber, Master Designer and Color Specialist

Thanks Mary for taking the time to leave us a comment. We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:

• First is the feedback box that Mary used - which is located on the left of every page of our website (www.michaelssalon.com)
  
• Also, please feel free to leave a comment here, on our blog (www.michaelssalon.com/blog)
  
• We also have a Facebook page (facebook.com/MichaelsSalon)
  
• And you can send us an @ message or direct message on Twitter (@michaelssalon)
  

Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here are two recent comments we received:

• "I went to Myka for the first time on a friend's recommendation and am SO happy that I did. In one word, she is AMAZING! And I'll definitely be back to see her."