# Tuesday, February 16, 2010
As Michael's Salon enters into a new decade, a Culture Shift is under way to ensure that we give our clients 110%. This Culture Shift encompasses many things, including the recent renovation of the salon including all new PhotoArt by Michael, a renewed focus on customer service, and increased involvement in the community.

Along with a fresh coat of paint, the walls at Michael's Salon were revamped with new artwork - all photographs taken by Michael himself on his travels around the world. Limited edition reproductions of Michael's PhotoArt are available for purchase, with all proceeds being donated to the American Heart Association Go Red for Women Campaign. See the video below for more information:



Some of Michael's renewed focus on customer service can be seen here on our blog. Our weekly "How To" videos have been a big hit, as well as our monthly Designer Spotlights, and we have been successful in reaching out to many women in the community through social media. But none of these efforts mean anything if we can't keep our clients happy in the salon. We have a client survey in the works so that you can all leave us feedback and tell us what we're doing right - as well as what we can improve on. This survey is coming soon - probably with a giveaway, so look for it in the coming weeks!

Michael's has reached out to the community recently, and we've got more planned! We are proud to be the Official Salon of the UD Flyer Cheerleaders. Also, as mentioned above, we are working with the American Heart Association Go Red for Women Campaign, and have several events planned with them over the course of this year.

This past Saturday, the corporate team took a moment to recognize the outstanding staff that we have here at Michael's with a celebration of the changes we've made and that are yet to come. At this celebration, Michael recognized several employees that were selected by their peers to receive awards.


(From left to right)
Tari Huber - Most Motivated Employee
Kinley Howley - Team Player
Matti York - Rising Star
Meike Glander - Outstanding Customer Service
Lisa Homer - Greatest Attitude
Tara Myers - Mentoring Award

Congratulations ladies, and thanks for all of your hard work to stand out in a field of such incredible hair designers, estheticians, nail technicians, and receptionists.




Michael's Culture Shift Celebration was a great time for our staff to loosen up and have fun! Thanks to everyone who attended - without you the evening could not have been a success!


More pictures can be seen on Michael's Facebook Page.
2/16/2010 1:17 PM Eastern Standard Time  #    Disclaimer  |  Comments [0]  |  Trackback
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