We absolutely LOVE it when clients take time to offer us feedback on their experiences at Michael's. Good or bad, we want to know what you think (of course we love the good, but if we can make your experience better in some way, please let us know). On the left side of Michael's website is a 'Share your experience' box that goes to our general manager. It's like having her direct phone extension.

Here is a recent comment from an out-of-town visitor:

Not from Dayton, but was there this weekend and decided, on a whim, that I wanted a haircut...called in to make an appt and said that my only requirement was awesome bangs.  I was scheduled w/ Tasha and I can honestly say I don't think I've had a better haircut ever before.  My bangs were spot on and she was incredibly friendly and down to earth...seriously bummed that I live 2 hours away!! 
-Name withheld