Our website has a "Share your experience" box for clients to leave feedback on their Michael's experiences. Here is a recent comment we received:

"I love the new hair cut I got by one of your new designers, Emily. I needed a new look and she had great suggestions and did a great job. I have had so many compliments on my new 'do'. They ask, and I tell them... I got it at Michael's... from Emily!" -Jill

Emily is a new designer - so new, that we don't have a headshot of her yet :) She is one of our talented interns who is still in training. Let me clarify what I mean by "still in training." She has graduated from cosmetology school and has her cosmetology license. But when we hire new designers at Michael's, we have a comprehensive training program that lasts 1-2 years, depending on the individual designer's experience.

In this training program, we build upon the skills learned in cosmetology school by having each trainee complete internships with our master designers. In their internships, the master designers teach interns advance cut and color skills, as well as business tips - such as how to grow your clientele and how to treat clients.

Jill, thanks for taking the time to leave us feedback on your experience with Emily! We really appreciate client feedback, and we love to hear that our new designers are on the right track! We encourage client feedback, and have several places online where you can let us know how we're doing at Michael's:

• First is the feedback box that Jill used - which is located on the left of every page of our website (www.michaelssalon.com)
  
• Also, please feel free to leave a comment here, on our blog (www.michaelssalon.com/blog)
  
• We also have a Facebook page (facebook.com/MichaelsSalon)
  
• And you can send us an @ message or direct message on Twitter (@michaelssalon)